1.) How long have you worked at MRN?
Since January 2016.
2.) A typical day in the life of Quality Management at MRN would look like?
No two days are the same! Every day there is a new challenge that the team is looking at resolving because of the agile and flexible nature of the service we provide. There’s always need for quality management support to the functions. We partner with the functions an support them to help achieve the quality they are looking for. There’s a lot of interactions, communications and meetings involved to ensure that all stakeholders have what they need to complete their business.
3.) In your opinion, what makes a great Quality Management team member at MRN?
Someone who is always happy to help and support but is independent enough from the rest of the business to make sure that even when a decision is difficult they are able to support the business to make it. Someone who is collaborative, open minded, has very strong attention to detail but is also creative and can look for creative solutions.
4.) What made you want to join MRN?
It was actually Graham! I really wanted to join the clinical trial field. Even though I had bachelors and masters degrees that were really relevant, I didn’t have the experience in the field. And MRN opened up to letting me join from a really junior level and I fell in love with the focus around rare diseases as it was a field of interest for me. I loved that it was a very small company and I had already come across Graham’s name online and I knew that he was one of the top 100 inspirational leaders in the pharmaceutical industry and then found out he was interviewing me. I realised that the culture in the company was such that you could talk to anyone regardless of their title and everyone is happy to help. So the family nature as well.
5.) What’s the best thing about your role?
All the investigations I get to do! As process owner in issue management I get to investigate all the high profile issues I get to investigate in case anything happens at MRN. And also guiding and supporting and helping the teams to implement the right solutions so that these issues don’t reoccur.
6.) What 3 words best describe MRN for you?
Unique – Collaborative – Personable
7.) What does MRN offer you?
MRN has been the land of opportunities for me. MRN is the type of place that if you are dedicated to driving your own development and have that energy you will get far in the company. MRN will definitely give you opportunities to development more so than in a big corporate company. MRN also gives the opportunity to build the future of healthcare in clinical trials.
8.) Do you have advice for anybody who wants to work in your field?
To be open to sharing the workload and be open to stepping outside your comfort zone. And you have to be engaged with what’s going on inside MRN as well as outside of MRN within the industry.
9.) What motivates you to work hard?
MRN has huge impact on day to day life of the patients we see and it’s really motivational for me. When I think of all the paediatric patients we see and the older people in remote places that wouldn’t have access without our help that is enough to motivate.
10.) What is your favorite thing about your career?
The fact that I can reach out to anyone, even the CEO at all times and that my thoughts and ideas will be heard. Also seeing MRN grow from a small office to a huge team that there is now.