1.) What does your role as a Project Support Associate at MRN entail on a day-to-day basis?
As the first and only PSA out of the UK, right now it entails figuring a lot of things out as I go! It also entails a lot of self-discipline and prioritizing tasks. I do what every other PSA does when it comes to visits (recording visits, checking visit documents, liaising with sites…), but I also have to send out supplies to our nurses in Spain and take care of Spanish/English translations when it’s needed. I also support the rest of the Spanish team if they’re very busy and try to pick up any tasks that need to be done.
2.) In your opinion, what makes a great Project Support Associate at MRN?
A great PSA needs to be very organized, since there are a lot of things you need to keep in mind to do your job properly. They also need to have good communication skills, since they’re the main point of contact for sites. And, of course, they need to be able to work in a team, since all PSAs work together.
3.) What first attracted you to MRN?
I had seen the work environment and was immediately amazed by how well everyone got along and worked together. MRN offered me great working conditions and from the beginning, I felt that my opinions and well being mattered.
4.) What do you enjoy most about your role as Project Support Associate?
Oddly enough, sending supplies! It took me some time to learn what everything was, but now I love preparing shipments. It feels like I’m sending gifts! I also love the fact that what I do contributes to science and medicine.
5.) What 3 words best describe MRN for you?
Fast-paced, supportive, and challenging.
6.) How does MRN support you to achieve your career & personal goals?
From the moment I started, my manager took time to ask me what my plans were and what I wanted to do. And she always takes time to ask me about myself and how I’m doing. MRN has such a supportive and encouraging environment to learn and develop.
7.) What would be your advice to someone looking into entering Visit Management?
Keep everything organized, first and foremost. If you have a clear idea of what you need to do, the rest just flows. And be patient, we work with a lot of departments and people, and sometimes it’s good to stop and understand that everyone has their own workload to manage.
8.) What keeps you engaged in your role at MRN?
There’s never a dull moment in MRN. The amazing people I work with make it so enjoyable to start work every day. It’s also very rewarding to know that what I’m doing contributes so much to the well-being of the patients.